Customer Service

Customer Service Policy

The mission of WordPresschallenged.com is to provide a wide range of information, and to offer services and programs desired. In fulfilling this mission WordPresschallenged.com strives to act as the most convenient point of access for the needed materials and information and to actively seek to make community members and organizations aware of WordPresschallenged.com resources and services.

In fulfilling its mission, WordPresschallenged.com strives at all times to provide excellence in customer service. The following elements are emphasized in providing public service:

1. WordPresschallenged.com will treat every visitor with equal respect and every request with equal importance.

2. Courtesy and attention to the needs of the WordPresschallenged.com user will be the key to all interactions.

3.  WordPresschallenged.com will use the knowledge of WordPresschallenged.com resources to fulfill requests in a timely manner or else present alternatives when requests cannot be met immediately.

4. WordPresschallenged.com rules and procedures exist to make WordPresschallenged.com resources available on an equitable basis. If anyone has a question about why the WordPresschallenged.com has a policy or if the purpose of a policy is not understood, an explanation should be provided or else referred to a supervisor of the WordPresschallenged.com.

5. The ultimate goal of WordPresschallenged.com is to meet WordPresschallenged.com viewers’ expectations for service while fulfilling the WordPresschallenged.com’s mission. Any comments are welcome regarding how well those expectations are being met.

Ethics:

All WordPresschallenged.com viewers deserve equal consideration and dignity for their requests for WordPresschallenged.com providers will seek to carry out the mission of the WordPresschallenged.com in a way that provides optimum service to all.

WordPresschallenged.com providers recognize the confidentiality rights of WordPresschallenged.com viewers. As a result, WordPresschallenged.com providers will not reveal the identity of people using WordPresschallenged.com materials to a third party.

All requests for information will be considered confidential and such requests will never be discussed with a third party, except with another librarian for the purpose of answering the question.